New Way Trucks

Quality Technician

Location

1) New Way-Scranton

Type

Full Time

Build your future with New Way Trucks!
 
New Way Trucks is a family-owned company spanning three generations. We combine family values with cutting-edge technology to deliver excellence in heavy manufacturing. We are a company with small-town values and a Global impact. New Way is the largest private refuse equipment manufacturer in North America with equipment operating in all 50 states, as well as Canada, Latin America, Asia, and beyond. 
 
The Quality Technician will play an advanced role in troubleshooting quality issues and assisting with process improvements. The ideal candidate will have experience in manufacturing environments, strong problem-solving abilities, and familiarity with quality control tools and processes. This role will work closely with production teams and the Quality Supervisor to drive continuous improvement and ensure product compliance. 
 
 Your Role in Our Mission: 
  • Perform detailed inspections of products, materials, and components to ensure they meet specifications and quality standards at various stages of the production process.
  • Use inspection tools such as calipers, micrometers, and gauges to verify dimensions and tolerances.
  • Conduct in-process inspections and final product inspections to ensure compliance with specifications before shipment.
  • Identify, document, and investigate product defects or non-conformance issues.
  • Perform root cause analysis and collaborate with production and engineering teams to develop corrective actions.
  • Assist in implementing corrective and preventive actions (CAPA) to prevent recurring defects.
  • Work with the Quality Manager to develop and implement quality control procedures and ensure adherence to company and industry standards.
  • Participate in Kaizen events and other lean manufacturing initiatives to reduce waste and improve production quality.
  • Ensure compliance with ISO standards and regulatory requirements specific to refuse truck manufacturing.
  • Collect and analyze inspection data to identify trends and areas for improvement in the production process.
  • Maintain accurate records of inspection results, deviations, and corrective actions.
  • Prepare reports and summaries for management, detailing the effectiveness of quality control processes.
  • Ensure inspection and testing equipment is properly calibrated and maintained.
  • Work with the maintenance team to resolve any issues with testing or calibration equipment.
  • Communicate quality standards and issues effectively with production teams and supervisors.
  • Provide guidance and training to production staff on quality control processes and inspection techniques.
To Perform this Job Successfully:
  • High school diploma or equivalent required. Associate’s degree in engineering, manufacturing, or a related field preferred.
  • 2-4 years of experience in a quality technician role, preferably in the automotive or heavy equipment manufacturing industry.
  • Familiarity with refuse truck manufacturing or related industries is a plus.
  • Proficiency with quality inspection tools (e.g., calipers, micrometers, gauges) and statistical process control (SPC) methods.
  • Strong problem-solving skills and experience with root cause analysis.
  • Knowledge of ISO standards, lean manufacturing principles, and continuous improvement methodologies.
  • Excellent attention to detail and organizational skills.
  • Strong verbal and written communication skills for reporting and cross-departmental collaboration.
Why New Way Trucks? 
  • Family Owned: Experience a close-knit atmosphere where every team member is valued, and contributions recognized. 
  • Midwest Values: Integrity, hard work, and community from the core of our operations. 
  • Innovation at Heart: We are committed to staying ahead of the curve and continually investing in technology and our people.
  • Competitive Benefit Package: Competitive wages, comprehensive benefits, and opportunity for professional growth.
Are you ready to make a difference? Apply now! 

This job description describes the general nature and level of work expected of a person assigned to this position. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. Employees may be required to perform any other job-related duties as requested by their supervisor. 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Company Website: newwaytrucks.com

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